FACS Computer Assistance RSS (Getting Help) http://www.fcs.uga.edu/cs/faq/22/ Reservation Requests http://www.fcs.uga.edu/cs/faq/entry/66/ Faculty, staff, and graduate students can reserve any of our check out equipment and Dawson 202. They submit the requests through the web form. The requests come to me through email and are cc’d to helpdesk, and Mark... Getting Help Thu, 21 Jun 2007 10:15:15 -0400 How can I check on my help request? http://www.fcs.uga.edu/cs/faq/entry/64/ Your request for assistance will be manually entered into our Keystone system, a slip number will be assigned to you, and you will be emailed and responded to in order of the date it was received. Unless it is determined that you have a valid... Getting Help Tue, 12 Jun 2007 12:04:38 -0400 Some of my email folders aren't showing up in Webmail http://www.fcs.uga.edu/cs/faq/entry/20/ If you click on your Folders Icon, and you don't see some of your email folders, you have to setup Webmail for Subscribed Folders. Here's how to do this: Click on your Options menu Icon. Under Your Information Select Server... Getting Help Tue, 12 Jun 2007 12:04:28 -0400 What and where is Computer Services? http://www.fcs.uga.edu/cs/faq/entry/65/ Computer Services provides support for all computer and network related functions in the College of Family & Consumer Sciences The main office of Computer Services is in 200 Dawson Hall Phone Number: 542-4864 Email: helpdesk@fcs.uga.edu Getting Help Thu, 31 May 2007 15:13:29 -0400 I am a grad student. I need the labs after they close. What should I do? http://www.fcs.uga.edu/cs/faq/entry/46/ Come to Computer Services during normal operating hours. See the Lab Manager, Chas Moody. She will have you fill out and sign a contract. The contract gives computer services the right to revoke your after hours priviledges if you are found... Getting Help Thu, 31 May 2007 14:42:36 -0400 How do I find a student worker? http://www.fcs.uga.edu/cs/faq/entry/41/ Each student employee for Computer Services will have a sign placed on or around his/her workstation that says Ask Me. Getting Help Thu, 31 May 2007 14:38:16 -0400 Why must I send mail to the helpdesk? Can't I send it to someone in Computer Services? http://www.fcs.uga.edu/cs/faq/entry/1/ Sending an email to the helpdesk ensures that your request will be answered. Sending it directly to an employee of Computer Services may delay your request for any of the following reasons: That person may not be checking his/her personal... Getting Help Thu, 29 Mar 2007 16:12:04 -0400