FACS Computer Assistance RSS (PC Questions) http://www.fcs.uga.edu/cs/faq/7/ How can files be transferred (via ftp) to and from those outside of FACS that are too large for email attachments? http://www.fcs.uga.edu/cs/faq/entry/75/ Colleagues outside of the college can retrieve and send files using FTP on the FACS server Hestia working on the T: Drive. If you want to have your colleagues access a file, first save the file you wish to have available to the T: Drive on... PC Questions/Files, Backups Fri, 2 Oct 2009 09:21:19 -0400 Downloading & Installing AdBlock Plus for Firefox http://www.fcs.uga.edu/cs/faq/entry/89/ Open Firefox on your computer. (If you do not have Firefox, it is available for download here - http://www.mozilla.com/en-US/f irefox/) Go to the Firefox Add-ons page https://addons.mozilla.org/en- US/firefox/ and search for Adblock... PC Questions/Viruses Mon, 15 Dec 2008 12:10:16 -0500 What measures should I take to secure my PC? http://www.fcs.uga.edu/cs/faq/entry/83/ A PowerPoint document at http://www.fcs.uga.edu/newfacs /cs/SecurityPresentation.ppt illustrates the necessary steps. PC Questions Wed, 16 Apr 2008 11:46:02 -0400 When is it safe to take the removeable disks such as Flash, out of the PC? http://www.fcs.uga.edu/cs/faq/entry/52/ For USB Flash drives, also known as pen, thumb, or keychain drives, how you remove them depends on the Operating System you are using. For Windows 98/XP you should always click on the Start Bar icon for Removeable Drives to Safely... PC Questions/Files, Backups Mon, 31 Mar 2008 13:01:53 -0400 How can I Salvage a deleted file from the Netware Server? http://www.fcs.uga.edu/cs/faq/entry/50/ Right-Click on the Folder that used to contain the deleted file, and select Salvage Files. From the Salvage Window, select the file(s) you want to Salvage, and click on the Salvage File button. Note: you may see several files with the same... PC Questions/Files, Backups Mon, 31 Mar 2008 12:18:35 -0400 How do I know if my computer has a virus? http://www.fcs.uga.edu/cs/faq/entry/53/ (1)You can use the F-Secure program that is already installed on your computer. Here is how to do this: Right click on the blue FSecure triangle in the lower right hand corner of your taskbar Choose scan all hard disk drives and go to... PC Questions/Viruses Mon, 31 Mar 2008 12:17:46 -0400 How can I search for and find a file? http://www.fcs.uga.edu/cs/faq/entry/47/ Go to Start, Search, For Files or Folders Select what type of files you are looking for. For this example, I'll pick Documents Enter some part of the file to search for - if you just want to look for MS Word documents, you could type... PC Questions/Files, Backups Mon, 31 Mar 2008 12:17:46 -0400 How do I recover a deleted file from my Windows PC? http://www.fcs.uga.edu/cs/faq/entry/49/ From your Desktop double-click on your Recycle Bin to open it. Highlight the file(s) you wish to restore, and either right-click, and select Restore or click on Restore this item in your sidebar. Note: this only works if you Have Not already... PC Questions/Files, Backups Mon, 31 Mar 2008 12:17:46 -0400 How do I copy, or save files to the server as a backup? http://www.fcs.uga.edu/cs/faq/entry/51/ If you are using Windows, and your default server is Hestia, and you wish to save files to your M: drive, simply open a window for the folder/files you wish to copy, highlight the folder or files, and either Right-Click and select Copy, or go... PC Questions/Files, Backups Mon, 31 Mar 2008 12:17:46 -0400 My printer icon has disappeared. How can I get it back? http://www.fcs.uga.edu/cs/faq/entry/56/ On a Windows XP workstation, hitting F5 will sometimes bring back a ghost or greyed out printer icon. If it doesn't, try restarting your PC. PC Questions/Printing Thu, 31 May 2007 15:00:18 -0400 My printer is jammed. How can I un-jam it? http://www.fcs.uga.edu/cs/faq/entry/55/ If your printer has an LCD display, it will tell you where the printer jam is, but regardless of that, turn off your printer, and pull out the paper tray and look there, open the front, back, top doors of the printer and look for the jam. If you... PC Questions/Printing Thu, 31 May 2007 14:58:44 -0400 F-Secure reported that I have the Klez virus. Now what? http://www.fcs.uga.edu/cs/faq/entry/54/ There are two viruses known as Klez and Klez.H that are randomly affecting unprotected machines on campus and abroad. Klez.H is an updated version of Klez. These viruses show the following behavior: they drop a more dangerous polymorphic virus,... PC Questions/Viruses Thu, 31 May 2007 14:57:46 -0400 What's the best way to save my files? http://www.fcs.uga.edu/cs/faq/entry/48/ Give your files sensible filenames. You cannot use reserved characters / \ : * ? " | < > or reserved device names CON, AUX, COM1, COM2, COM3, COM4, LPT1, LPT2, LPT3, PRN, NUL for your filenames. Instead of... PC Questions/Files, Backups Thu, 31 May 2007 14:50:36 -0400