Table of Contents

• Security: Any computer left logged on is insecure. Your account information (i.e. name and social security number) is easily veiwed by anyone who sits down to machine you have left on.
• Consideration for Others: The log out process involves the machine shutting down and rebooting. It must also go through a scanning process before it will allow another user to log in. Please remember that other user's of the lab are working under time constraints. If someone else has to log out of your account before they can access their own, you have cost that person valuable time.
• Printing: Each member of The College has a 400 page print quota. If you leave your machine logged in, and someone prints from your account, your quota will be met and you will eventually have to pay for printing. Please see the section on printing for more information.

2.2 Printing in the Student Computer Labs

All members of the College have a Print Quota. Every member of this college is allowed to print 400 pages for free.

Printing is tracked by account. When you log into a computer in the student lab, you have activated your account. Every time you print, a time- stamped print record is created.

If you meet your quota, you must pay to have it reset. If you try to print after you have met your quota, you will get an error message. To reset your quota, you must write a check in the amount of ten ($ 10) dollars. Computer Services does not accept cash, debit/ credit cards, or check cards.

Each individual is responsible for his/ her own account. To prevent illegal use of your quota, Log Out of any computer you have been using before you leave the lab.

Be Aware of these Printing Issues

• All printers are set to print double- sided (duplexed). Do not change the print settings on any computer in the lab. If you are printing something that must be single- sided, send the document to the printer one page at a time.
• Printers are subject to miscellaneous problems. If the printer is jammed, out of paper, or out of toner, ask a student worker or the lab manager for assistance.
• Do not add any paper to the printers. The feed mechanisms on the printers are very sensitive. Do not add personal paper (letterheads, higher- grade paper, etc.) to any printer in the Computer labs. If the printer is out of paper, ask for assistance.
• Do not press print more than once unless directed to do so. Choosing print does not give an immediate response. Sending your document multiple times will only make the problem worse. If you feel you have waited too long, ask for assistance.

2.3 General Computer Lab Policies Computing

Do not under any circumstance install or download any software onto the computers in the student computer labs. Adding other programs jeopardizes the stability of the computers. Anyone found installing software will lose all computer lab privileges.

Food and Drink

Each student computer lab has a designated area for food and drink. Food and drink are not allowed anywhere else in the student computer labs. Any violators of this policy will be asked to leave.

Lost and Found

Each student computer lab has a box clearly marked Lost and Found. Any item left behind in the computer labs will be placed in the box. Any computer related items (disks, headphones, etc.) become public property after 1 week. Public property remains so until the owner claims it.

Computer Services does not guarantee the quality or condition of any item designated as public property.

Family

The computer labs are for members of the College of Family and Consumer Sciences. Therefore, no spouse, significant other, or children are allowed in the Computer labs. The fact that your spouse, significant other, or child may be working on a project or assisting with a project does not qualify as an exception to this rule.

Children

For insurance and safety reasons, no children under the age of 17 are allowed in the student computer labs (unless they are part of a tour through campus).

2.4 FACS Computing Policies for Official College Web Areas

1. All persons using computing facilities provided by the College of Family and Consumer Sciences are required to follow current University Computer Use Policies accessible via the web (at http://www.uga.edu/compsec/use.html).

2. Each department will have a single faculty or staff member designated as a "Departmental Web Liaison" to facilitate and coordinate departmental web content. Due to the legal authority provided by fiduciary responsibility, Departmental Web Liaisons cannot be undergraduate or graduate students, but must be full- time nine- month or twelve- month employees of the University System.

3. It is the responsibility of Departmental Web Liaisons to make available to persons providing Web content all applicable policies and guidelines to insure that official web content produced within their department complies with applicable style, content, and security guidelines. In the event that department web pages do not conform with these policies and guidelines, the Departmental Web Liaison will work with the content provider, the department head and the College Web Administrator to resolve the issue( s). Personnel assisting Departmental Web Liaisons in the generation of official departmental web content must do so with the knowledge and approval of both the relevant department and Computer Services.

4. To ensure security for information being placed on the College of Family & Consumer Sciences web server, only Departmental Web Liaisons and personnel assisting Departmental Web Liaisons will have access to necessary departmental areas. The College Web Administrator will have access to all departmental areas, as well as all College- level areas. The system administrator of the College web server will likewise have access to all departmental and College- wide areas.

5. Only Departmental Web Liaisons and personnel assisting Departmental Web Liaisons have the authority to place, revise, and remove files of official department level web content within their area of authority. The exception being the College Web Administrator may, with due notification of appropriate administrators, exercise identical rights to resolve technical, security, or content issues.

6. Only the College Web Administrator has the authority to place, revise, and remove files pertaining to official College- level web content, with the exception that the system administrator may, with due notification of appropriate administrators, exercise identical rights to resolve technical, security, or content issues.

7. Individuals creating Official College of Family & Consumer Sciences departmental or college- level web content are expected to comply with all applicable state and federal laws. Said individuals are additionally required to follow all applicable style, content, and security guidelines when creating official departmental or College- level web content for public viewing.

8. Official departmental web content not complying with style, content, or security guidelines may be removed from public access by the College Web Administrator, with due notice to appropriate administrators.

Guidelines for Personal Web Areas

1. All persons using computing facilities provided by the College of Family and Consumer Sciences are required to follow current University Computer Use Policies accessible via the web (at http:// www. uga. edu/- compsec/ use. html). The guidelines presented in this document augment University Policy, and will likewise be accessible through the Web (at http:// www. fcs. uga. edu/ www/ personal. html).

2. It is the position of the College of Family and Consumer Sciences to act as an information carrier, and not as a reviewer, of personal web content distributed through College of Family & Consumer Sciences computing resources.

3. It is the College's duty to act in good faith if legal or policy infringement issues arise in concerning personal web page content distributed through College computing resources; if such issues cannot be resolved, the College reserves the right to disallow concerned individuals' access to College web publication resources.

4. The system administrator of machines providing web services within the College of Family & Consumer Sciences may, with due notice to appropriate administrators, place a hold on any individual's personal web content, should such content be creating technical or bandwidth issues which threaten the stability or security of College computing resources.

Unanimously approved March 18, 1997 by the College of Family & Consumer Sciences Computer Advisory.

2.5 UGA Computing Policies - Computer Security and Ethics

The University of Georgia does not tolerate deliberate interference with other people's work, account cracking, invasion of privacy, unauthorized commercial use of state facilities, or other unethical or illegal use of computers.

Your rights and responsibilities as a computer user are defined in the University's Computer Ethics Policy, which applies to all computers and networks owned or run by any part of the University.

You can view the policy on Gopher (gopher. uga. edu, under References/ Computer related/ Ethics) or the World Wide Web (ftp:// ai. uga. edu/ pub/ ethics/ use. txt). Obtain a copy via anonymous ftp (same address), or request a printed copy through the UCNS Helpdesk.

If your rights as a computer user are violated, or if computer- related misconduct comes to your attention, please contact the University's Incident Handling Team c/ o the UCNS Helpdesk (542- 3106, or helpdesk@ uga. edu ). A member of the team will contact you promptly and will work to ensure a prompt, fair investigation of the problem.

Summary of UGA Computer Usage Policy

The University of Georgia is committed to free and open inquiry and discussion, fair allocation of University resources, and the provision of a working environment free of needless disruption. To advance these goals, the University has adopted policies on computer usage that are summarized here and stated in detail elsewhere. Most of these policies follow from pre- existing regulations, agreements, and/ or laws. They fulfill a Board of Regents directive requiring adoption of explicit computer security and ethics policies.

• Like all University facilities, University computers and computer networks are to be used only by persons authorized by the University, and only for University purposes. University purposes include the educational programs of the University, as well as its research, administrative, and outreach activities. Use of University facilities for other purposes requires prior authorization.
• No one shall give a computer password to an unauthorized person, nor obtain another person's computer password by any unauthorized means whatsoever. Disclosing a password to an unauthorized person can be a crime under Georgia Law.
• No one shall engage in, encourage, or conceal from authorities any "cracking," unauthorized tampering, or other unauthorized use or deliberate disruption of computers.
• No one without specific authorization shall read, alter, or delete any other person's computer files or electronic mail, even if the operating system of the computer permits them to do so.
• Users shall not place confidential data into computers without protecting it appropriately. The University cannot guarantee the privacy or authenticity of computer files or electronic communications unless special arrangements are made.
• No one shall copy or use software or data in violation of copyright laws, license agreements, or the basic requirements of academic honesty.
• Users shall take full responsibility for messages that they transmit through the University's computers and network facilities and shall obey the policies of discussion forums in which they participate. Laws and rules against harassment, obscenity, and the like apply to electronic communications no less than other media.
• Those who administer computers and network facilities shall perform their duties fairly in accordance with University policies, and shall refer all disciplinary matters to appropriate authorities. Violations of these policies incur the same types of disciplinary measures as violations of other University policies or state or federal laws, including criminal prosecution in serious cases.

This is a summary of the complete text for the publication titled University of Georgia Policies on the Use of Computers. That publication is recommended to all UGA faculty, staff and students who use computers.

Copies are available as follows: 1. Online via Anonymous FTP: ftp. ai. uga. edu/ pub/ ethics/ use. text 2. Online via the UGA Gopher: gopher. uga. edu/ Navigate/ UGA/ Ethics 3. From the UCNS Helpdesk: Phone 542- 3106, or email helpdesk@ uga. edu

If you need assistance to access an online copy of the publication via Anonymous FTP or Gopher, and you're using either CONTAC or MUSIC, the UCNS helpdesk can send you step- by- step instructions.

The Student Computer Labs

3.1 Applications Found in the Labs

Computer Services provides 3 student computer labs for the College of Family and Consumer Sciences: a Macintosh lab, a PC lab, and a Communications lab. The applications found in each lab are listed below.

Macintosh Computers (Lab 201 - 6 G3 Macs)

Pentium II's (Lab 201 - 8 PC's)

Pentium/ Pentium II's (Lab 202 - 24 PC's)

Compaq Stations (Lab 204 - 10 PC's)

3.2 UCNS Computer Labs

The following table lists the locations and contact information for UCNS computer labs. To find out what types of applications each lab offers, call the number listed, or pick up a handout from Computer Services in Dawson Hall.

3.3 Printing In the Computer Labs

In the Fall of 1999 UCNS announced that students would have to pay a per- page fee for its printing services. FCS Computer Services understands the inconvenience of this policy for our students, faculty and staff. Therefore, we have instituted a separate print policy involving a quota system.

The Print Quota System

Each student, faculty member, and staff member of the College is assigned a quota of 400 pages per semester. The quota is tracked through the computer log in. Once the student reaches their 400- page limit, he/ she will be unable to print. The student will see a message box informing him/ her that the quota has been reached and to see the Lab Manager. In order to have the quota reset the student must write a check for ten ($ 10) dollars made payable to Computer Services.

A Usage Scenario for the Print Quota System

Student 1 enters the computer lab. She logs onto the computer using her Social Security number and birth date. She creates a five- page paper and then prints it. Her quota is now at 395. She closes all applications and leaves the lab with out logging out of the computer.

Student 2 enters the lab. He sits down at the computer vacated by Student 1. He does not log out of the account. Instead, he writes a 10- page paper and prints. Student 1 now has a quota of 385. Because student 1 did not log out, Computer Services can not differentiate between the two users.

Student 1 continues to print from her account. She also continually forgets to log out of the computer. One day rather early in the semester, she tries to print a paper. Instead of a print dialog box, she sees a message box. She is informed that her quota has been met and that she must see the lab manager to have her quota reset. She will now have to write a check (no cash, debit/ credit/ check cards) for ten ($ 10) dollars in order to reset her quota for the remainder of the semester.

Policies Regarding the Quota System

• Quotas are not transferable to another person. It is against the University's Computing Policy for any student, faculty, or staff member to allow another person access to their personal accounts. If you knowingly allow another person to use your account, both of you are in violation of University Policy (see Campus Computing).
• Quota cannot be transferred to a different semester. A quota that has been reset or has not reached its limit does not "roll over" to the following semester. All quotas are reset at the beginning of each semester.
• Computer Services is not responsible if your quota is met illegally. The account owner is the only person who can prevent illegal use of the account. To prevent illegal usage, log out every time you use a lab computer.
• Any students caught illegally using someone else's account must be reported immediately to Computer Services. The only way to aid Computer Services in correcting illegal usage of student accounts is to report it when you see it happening.

The Computer Services Helpdesk

4.1 Finding Help in the Computer Labs Lab Assistants

Throughout the school year, Computer Services employs students on either a student worker or work- study basis as lab assistants. Each of the students sets up a station in one of the three computer labs. The students are trained to help you with your computer needs. If you have a question that the lab assistant cannot immediately answer, s/ he is qualified to work with you until the both of you find the answer. If they cannot find the answer, they can direct you to a manual, or ask the lab manager for assistance.

To identify a lab assistant, look for this sign       

The Lab Manager

Chasity McWilliams is the lab manager for Computer Services. Her desk is located in the Center office (Dawson 200) of the Computer Services Suite. If there is not a Lab Assistant present, or if they are unable to help you, feel free to ask her for help.

4.2 Support Outside of the Lab Environment

If you need computer assistance and you are not in the computer lab, please email the helpdesk (helpdesk@ fcs. uga. edu). The easiest and most time efficient way to make sure your request is answered is to email it. We only accept phone or walk in requests if your email is not working. At that time, the lab manager will submit an email on your behalf. This is the only way we have to track the hundreds of requests we receive on a daily basis.

Resources Provided to the College

5.1 Equipment

Currently, Computer Services provides the following equipment to the College. All equipment is available through reservation only. To reserve equipment go to: www. fcs. uga. edu/ cs from there, click "Reserve Equipment/ Lab" once you submit the request you will receive a response before the day is over.

Equipment Availability

IBM Thinkpad Laptops 4 - Reservation Only
LCD Projectors 4 - Reservation Only
Nikon Mavica Digital Camera 1 - Reservation Only

5.2 Lab Reservations

An instructor may reserve one of two computer labs for a class, presentation, exam, or any other appropriate use. A reserved lab will be closed five minutes before the reservation starts. We also place signs on the lab's doors stating that the lab is closed and when it will reopen. As this is a very popular resource at certain points during the semester, you should make your reservations early in the semester.

To reserve a computer lab for class use, please submit a reservation request via the web (www.fcs.uga.edu/reservations/ then click "Reserve Equipment/ Lab"). It is very important that we know how many students we will need to accommodate when you submit your reservation. If you would like help with your class, please say so in the "Comments" section of the form.

5.3 Testing Services

Computer Services maintains an 8200 model ScanTron machine in Lab 201. This machine is available for use by all members of the College. Graduate students may access it 24 hours a day as long as they have had previous training on the proper use of the machine. In order for the test scoring to work properly, please note the following:

• You must make an appointment to use the machine for the first time. In that appointment, you will be trained on how to use the machine and its software.
• If you think you may need help at any time while you are scoring, you must make an appointment before you grade the tests. There are only 2 CS staff members that have experience with the ScanTron equipment. Both people have extremely busy day- to- day schedules. If you need help you must reserve their time in advance.
• You must order testing forms from Computer Services. The ScanTron machine only grades certain types of forms. Every semester, the lab manager sends email to the College requesting that orders be placed for the semester.
• You must bring a floppy disk. The machine will not grade without a disk.

Services Provided to the College

6.1 General Support

Computer Services is on call to support all computer needs of the College. This includes individual offices within the 11 buildings supported by Computer Services. To meet everyone's needs, Computer Services operates a helpdesk through email. Any mail sent to the helpdesk is automatically logged into our database.

6.2 Instructional Technology Support

Computer Services offers extensive support to faculty members who want to use technology in their classes. Some examples of what Computer Services provides to instructors include:

• Class Planning
• Development of on- line course materials
• Development of course oriented presentations.
• Software handouts and instruction sheets. If you have a question about services provided to professors, please email the helpdesk.

6.3 Statistical Support

Statistical Support is now provided by the Department of Statistics. To contact the Department of Statistics, please email stat@stat.uga.edu or call 706-542-5232.

6.4 Training Services

Computer Services offers computer workshops for everyone in the College. The workshops are on a variety of topics from File Navigation to high- end software. We also offer workshops for entire classes at the request of the instructor. We also offer Computer Lab orientations to familiarize new students with the resources that are available to them through Computer Services.

6.5 Graphic Services

Computer Services offers a variety of graphic services to the College. These services include image and document scanning, image manipulation, and creative services. The student computer lab includes a Power Macintosh G3 with several graphic software packages as well as a high- end graphics scanner, and digital camera.

6.6 Product Speculation and Pricing

We are available to lend advice when it comes to pre- purchasing research and recommendations, quote specifications, and ordering information. This ensures compliance between old and new technologies. It also guarantees that members of the College will receive appropriate support for their new technologies.