University of Georgia Family and Consumer Sciences Cooperative Extension

Natural Gas Education Program

natural gas

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If a UGA Extension Energy Educator cannot be reached, please use this reference guide to help the consumer with his or her natural gas needs.

1. To report a gas leak or for natural gas emergencies call: Atlanta Gas Light at 1-877-427-4321

2. Call before you dig! Dial 8-1-1 or 1-800-282-7411

3. If a consumer is having a problem paying their natural gas bill, they should contact their natural gas marketer first. For a current list of certified natural gas marketers in the AGL service area: www.psc.state.ga.us/gas/certified_marketers.asp or call the Georgia Public Service Commission (GPSC) at 1-800-282-5813 or 404-656-4501.

4. If the consumer is having trouble working with their natural gas marketer and would like to speak to someone else, refer the customer to the Georgia Public Service Commission (GPSC):

5. If a consumer is looking for information in order to switch natural gas marketers, they can either call the GPSC at 1-800-282-5813 or 404-656-4501 or you can refer them to the following website for current rates, plans, and marketers: www.psc.state.ga.us/gas/pricecard.asp

6. For groups or individuals interested in an educational presentation on the natural gas industry, have them contact their regional UGA Extension Energy Educator:

    1. Leigh Ann Aaron (laa@uga.edu)
      Madison County
      P.O. Box 68
      Danielsville, GA 30633
      706-795-2281
    2. Vonsuela Baker (vbaker@uga.edu)
      Fulton County
      1757 Washington Rd.
      East Point, GA 30344
      404-762-4077
    3. James Barbe (jbarbe@uga.edu)
      Glynn County
      11 Judicial Lane, Suite 250
      Brunswick, GA 31520
      912-554-7578
    4. Jackie Dallas (jdallas@fcs.uga.edu)
      Clarke County
      1865 West Broad, Suite D
      Athens, GA 30606
      706-613-3640
    5. Sandy Foster (sandyf@uga.edu)
      Clayton County
      1262 Govt. Circle, Suite 40
      Jonesboro, GA 30236
      770-473-3945
    6. Keshia Jones (keshiaj@uga.edu)
      Dodge County
      230 Foster Street, Suite A
      Eastman, GA 31023
      478-374-8137
    7. Michelle Lewis (mmlewis@uga.edu)
      Carroll County
      900 Newman Rd.
      Carrollton, GA 30117
      770-836-8546
    8. Lee Ann Powell (lapowell@uga.edu)
      Chatham County
      P.O. Box 9866
      Savannah, GA 31412
      912-652-7981
    9. Jenny Robbins (robbinsj@uga.edu)
      Clinch County
      313 W. Dame Avenue, Suite A
      Homerville, GA 31634
      912-487-2169
    10. Kristen Smith (kcsmith@uga.edu)
      Walker County
      P.O. Box 827
      Lafayette, GA 30728
      706-638-2548

7. For seniors who need an application for the AGL Senior Discount, mail them a copy or refer them to this website: www.psc.state.ga.us/consumer_corner/AGL-senior_discount_app.pdf. They can also call the GPSC at 1-800-282-5813 or 404-656-4501.

8. For information about the regulated provider, SCANA (natural gas marketer of last resort for people with bad credit):

  1. www.psc.state.ga.us/consumer_corner/cc_gas/regulated_provider/regulated_provider.asp
  2. Or have them call 1-866-254-7742

9. If a consumer has received a disconnection notice and needs assistance paying their natural gas bill, you can refer them to the local agency.